Capital.com Experiences & Review
- Last Update: November 2021
Table of Contents
4.1 out of 5 stars (based on 7 reviews)
75% of retail investor accounts lose money when trading CFDs with this provider.
In this Review & Test we will report about our Capital.com experiences. We will go into the most important aspects and also offer the possibility for you to rate and comment
The most important facts about Capital.com
Capital.com was founded in 2016 and has grown rapidly ever since. Today, capital offers over 28 languages and operates 3 offices. More than 780,000 traders from over 50 different countries are now trading at Capital. Capital.com has won a BrokerCheck Award in 2020 and is regulated by several authorities including FCA, NBRB and CySEC.
- Regulations: CySEC, FCA, ASIC, NBRB
- Service Phone: +44 20 8089 7893
- Address: 4. Stock, 64-66 Vincent Square, London, England, SW1P 2NU
| Minimum deposit in USD | $250 |
| Trade commission in USD | $0 |
| Withdrawal fee amount in USD | $0 |
| Available trading instruments | 2200 |
Your rating of Capital.com
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The most important facts about Capital.com
What we liked about Capital.com
Positive Capital.com experiences will help traders with stock trading. Capital.com offers over-the-counter stock trading, which is a novelty for CFD brokers. Trading hours are from 10:10 am to 02:00 am and allow traders to respond to quarterly figures. In addition, Capital.com offers over 3000 trading instruments and an above average number of Forex pairs, commodities and crypto currencies. CFD futures are also part of the offer (and to no small extent, the US oil (Crude) alone offers over 5 different futures contracts for trading. The web platform is extremely modern and easy to navigate, but still offers a wide range of functions such as the guaranteed stoploss, which traders can choose to use.
Extended Trading Hours
Guaranteed Stop Loss
+3000 Trading Assets
CFD Futures available
What we disliked about Capital.com
Negative Capital.com experiences will make traders who want a German service office or the location Germany. Capital.com does not have an office in Germany yet, but still offers a good service in German. Capital operates the Market Maker model and does not offer a DMA/STP/ECN account. This is due to the fact that the additional functions such as guaranteed stoploss or over-the-counter stock trading would otherwise not be possible. Spreads are mostly below average, only for gold are they slightly higher compared to other brokers. Capital unfortunately does not offer MT4 or MT5, because the additional functions are not designed for the MetaTrader. Capital.com has informed us that the MT4 is currently in planning and will be added soon.
No MT4 or MT5 (currently)
Slightly higher spreads for gold
Market Maker
No real stocks
Comparison Capital.com vs. average Broker
- Information about the Ø Broker
Available Trading Assets
DAX Spreads
Gold Spreads
- How do I read the charts?
The fees are quite simple at capital.com. There are generally no costs and Capital.com charges
0% commission: Forex, stocks, crypto, indices, commodities
0% commission: deposits, withdrawals, real-time quotes, opening/closing trades, educational material, dynamic charts and indicators
Capital.com is financed exclusively through spreads, which usually have only a small premium over market prices. Therefore the fee structure is quite lean.
The spreads of most products are cheaper than those of other brokers. In particular, equity traders will be satisfied with the fees, since no minimum commissions are due. However, one should sometimes compare instruments with the large offer, since e.g. the Crude Oil Spot with 0.1 is clearly more expensive than the Crude Oil Future with 0.03 – 0.04. Here the Crude Oil Future would only offer advantages if the spot contract had no positive rollover.
The overnight interest rates at Capital.com are favourable, as the calculation of the swap fee is only based on the leverage provided and not the entire value of the position.
Which trading assets are available at Capital.com
Capital.com offers a very wide range of over 3000 different trading instruments. Compared to the average broker, Capital.com offers an above average number of indices, commodities, currency pairs, crypto currencies (crypto vs. fiat as well as crypto vs. crypto). One can often choose between Spot and CFD Futures. This also includes several CFD Futures per market. US Crude Oil for example has +7 different tradable contracts.
Among the available instruments are:
+142 Forex/Currency pairs
+53 Raw materials
+34 Indices
+2700 shares
+70 Crypto currencies
+5 Topics Index
+50 ETF
Available countries for equities and ETF are US, UK, Germany, France, Hong Kong, Italy, Norway, Russia, Spain, Sweden, Switzerland, Ireland, Netherlands, Japan and Canada. The topic indices are interesting, as they can be used to directly access the oil industry or currently Corona Anti Virus (tracks companies working on vaccines or drugs against COVID-19)
Capital.com Review, Experiences & Trading Conditions
Our Capital.com experiences are positive. However, Capital.com offers a novelty among all CFD brokers with the over-the-counter stock trading. Traders can now react to market-moving news such as quarterly figures or company announcements that are published outside trading hours. In addition, the guaranteed stoploss for shares or traders in general is a useful addition to hedge positions. Especially before important events such as quarterly figures or political events it is advisable to use the guaranteed stoploss in order not to be surprised by price gaps, so-called gaps. Pretty simple is the account structure (with one account type) and the fee structure with 0% commissions on trading and deposits and withdrawals.
Despite the market maker model, order execution is extremely fast and orders are executed under <100ms. The execution type is market execution. At the same time, Capital Scalping allows trading strategies and promotes hedging, i.e. customer hedging measures. Overnight interest charges are also lower than most other brokers, as the calculation is based only on the extra margin used. Spreads are usually below average which is good for heavy traders. Sometimes you should pay attention to the spreads, because the oil spot contract has a higher spread than the oil CFD future.
The trading platform is very modern and clear and offers especially for trading beginners an easy entry into the world of trading. Advanced traders will also quickly become familiar with the platform. Only professionals, with their own automated trading software, will not be able to use it on Capital.com’s proprietary trading platform.
Capital.com always offers the latest news for traders, whether beginner or advanced. Unfortunately, like the Investmate / the learning videos are mainly in English at the moment and not yet translated into German. The Investmate is also designed for beginners, which is supposed to explain trading to beginners via the app. If you want a second opinion, you can also look at this Capital.com review.
Scalping allowed
Hedging allowed
Negative Balance Protection
Guaranteed Stop Loss
STP/DMA Execution
ECN/RAW Account
Deposit Bonus
Loyalty Bonus
Available Trading Software and Platform at Capital.com
Capital.com currently only offers a webtrader and a mobile app as a trading platform. Capital.com has informed us that the connection to MetaTrader 4 is currently in progress and will be offered in the future. Traders who only trade on the MT4 will have to wait a little while longer but all others will be very satisfied with the modern and intuitive webtrader platform.
When choosing markets and trading instruments, you can switch between the portfolio, the instruments with the highest trading volume, stored favorites, new markets, the instruments that have risen or fallen the most, or those with the highest volatility.
In addition, the Webtrader sorts in categories such as stocks, stocks by country, Forex, indices, crypto currencies and commodities.
All information from spread, leverage, trading time to positive or negative overnight interest rates is displayed in the lower right corner. The top right corner shows the daily change and market sentiment.
The chart window can be customized and advanced traders can even view the Ask/Ask price.
For traders who do not want to take any risk, the guaranteed stop is ideal. It protects positions against all price gaps, regardless of size.
With the order mask even very small fractions of a share can be traded. For example, Tesla can be traded from as little as $50, although it is almost $1700 in the picture. Take Profit, Stop Loss can be edited at any time and the guaranteed Stop Loss can also be made as required. Since this causes a small extra fee of 0.5%, it is only worthwhile to use it selectively. For example before quarterly figures or important news.
Open positions or orders can be easily managed. Both the Stop Loss (close on loss) and the Take Profit (close on profit) can be easily entered in USD or EURO or in points.
Traders who are looking for new trading ideas or markets can be inspired by the Discover tab. Here the most traded stocks, forex, crypto, commodities and indices are presented. Especially with stocks, highly volatile trading opportunities can be discovered quickly.
Available Accounts at Capital.com
Capital.com only offers one type of account. No ECN/DMA/STP account is available as a market maker. Due to the additional functions such as over-the-counter stock trading or guaranteed stop loss. Capital.com does not charge any inactivity fees or similar hidden fees. Traders who wish to try Capital.com can do so in an unlimited and free demo account.
Client funds are safe with Capital.com. Every deposit you make is protected by the Investor Compensation Funds or the Financial
Compensation scheme for services in the United Kingdom in accordance with regulatory requirements. Capital works with some of the largest money managers in Europe to manage and protect your deposits. Client funds are held in segregated bank accounts, completely separate from the operating account.
Although Capital.com offers the same trading conditions for each account size, the additional services such as individual support or exclusive events are only activated for accounts with larger amounts. See the table below for more information.
| Standard | Plus | Premier | |
| Min. Deposit | To 3000€ | From 3000€ | From 10000€ |
| Available Trading Assets | +3000 | +3000 | +3000 |
| Advanced Charts | ✔️ | ✔️ | ✔️ |
| Negative Balance Protection | ✔️ | ✔️ | ✔️ |
| Guaranteed Stoploss | ✔️ | ✔️ | ✔️ |
| Stocks Extended Hours | ✔️ | ✔️ | ✔️ |
| Pers. Platform Introduction | ❌ | ✔️ | ✔️ |
| Personal Analysis | ❌ | ✔️ | ✔️ |
| Personal Account Manager | ❌ | ✔️ | ✔️ |
| Exclusive Webinars | ❌ | ❌ | ✔️ |
| Premium Events | ❌ | ❌ | ✔️ |
Deposits and withdrawals at Capital.com
Capital.com will cover all fees associated with deposits and withdrawals. All fees incurred by you when transferring money to and from your Capital.com account are charged by your bank or payment provider. In addition, Capital.com will handle the conversion of any foreign currency not supported by your chosen payment method.
The following payment methods are available at Capital.
- Applepay
- Credit cards (Visa, Mastercard, Maestro)
- Bank transfer
- Neteller
- Skrill
- Instant bank transfer
- Ideal
- Giropay
and other payment methods: Unionpay, Dragonpay, Doku Nganluong, Astropay, Trustly, 2C2P, Qiwi, Prezelewy and Multibanco
How is the service at Capital.com
The service of Capital.com is good. Unfortunately there is no German office yet, but support is available 24/5. So you can also reach someone at 4 am, which is extremely important for some traders.
Among the contact possibilities are:
- E-Mail support@capital.com
- Contact form
- Live Chat & Facebook News
- Phone +44 20 8089 7893
Is Capital.com regulated and secure?
Capital.com is reputable and has several regulations at the same time. These include CySEC (Cyprus), FCA (UK) and NBRB (Belarus).
For traders from Germany and Austria the CySEC would be the relevant one (EU) and for Switzerland either FCA or CySEC. However, it is also possible to open multiple accounts under different regulations. For example, NBRB’s leverage is limited up to 1:100 and not 1:30 (CySEC and FCA)
- Capital Com (UK) Limited is registered in England and Wales under company registration number 10506220 and is approved and regulated by the Financial Conduct Authority (FCA) under registration number 793714.
- Capital Com SV Investments Limited is a company registered in Cyprus with company number HE 354252, authorised and regulated by the Cyprus Securities and Exchange Commission (CySEC), under licence number 319/17.
- The closed joint stock company “Capital Com Bel” is regulated by the National Bank of the Republic of Belarus and registered with the Executive Committee of the City of Minsk on 19.03.2019 under the Commercial Register number 193225654. Address: 220030, Republic of Belarus, Minsk, Internatsionalnaya street 36/1, office 823. Certificate of inclusion in the register of Forex companies No 16 dated 16.04.2019.
In addition, capital.com is regularly audited by Deloitte (a recognized auditor and financial advisor). Capital.com is fully compatible with PCI Data Security
Standards. This means that your funds are only routed through the most secure data environments. Capital encrypts and protects your information with Transport Layer Security (TLS), which is replicated in real-time and backed up daily.
Summary: Review of Capital.com
The vast majority of traders will have positive experiences with Capital.com. Due to the large trading offer and the modern trading platform, both beginners and advanced traders are in good hands with Capital.com. Especially beginners will be satisfied at Capital.com and as soon as Capital.com has added MetaTrader 4, so will the traders who have committed themselves to MT4.
Highlight's of Capital.com
Free Demo Account
Guaranteed Stop Loss
Max. Leverage 1:30 - Pro 1:200
Extended Trading Hours
How do you open an account at Capital.com
By regulation, every new client must go through some basic compliance checks to ensure that you understand the risks of trading and are admitted to trading. When you open an account, you will probably be asked for the following items, so it is good to have them handy:
A scanned colour copy of your passport, driving licence or national ID
A bill from a utility company or a bank statement from the last three months with your address
You will also need to answer a few basic compliance questions to confirm how much trading experience you have. It is therefore best to take at least 10 minutes to complete the account opening process.
Although you can explore the demo account immediately, it is important to note that you cannot make any real trading transactions until you have passed compliance, which can take up to several days depending on your situation.
To open an account at Capital.com just press the button below
CFDs are complex instruments and involve a high level of risk due to leverage. 75% of of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
