Capex.com Experiences & Review
- Last Update: March 2023
Table of Contents
4.4 out of 5 stars (based on 11 reviews)
69.57% of retail investor accounts lose money when trading CFDs with this provider.
In this Review & Test we will report about our Capex.com experiences. We will go into the most important aspects and also offer the possibility for you to rate and comment
The most important facts about Capex.com
Capex.com was founded in 2016 and has multiple offices across the globe. They are regulated with the CySEC, FSCA and ADGM (FSRA). With over 10.000 active traders and 9 languages, Capex has become a successful broker quite quickly.
- Regulations: CySEC, FSCA, ADGM
- Service Phone: +357 22 000 358
- Address: 18 Spyrou Kyprianou Avenue, Suite 101, Nicosia 1075, Cyprus.
| Minimum deposit in USD | $100 |
| Trade commission in USD | $0 |
| Withdrawal fee amount in USD | $0 |
| Available trading instruments | 2500 |
Your rating of Capex.com
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The most important facts about Capex.com
What we liked about Capex.com
In our Capex.com review, we liked the flexible trading tools the most. With internal and external tools like trading central, insiders’ hot stocks, daily analyst ratings, bloggers opinion as well as hedge fund activity traders are able to gauge the news sentiment quickly and efficiently. The best is that it’s available for free without any fixed fees. With over 2100 available trading assets Capex offers quite a broad range and especially – a lot of CFDs on stocks.
Newcomers can get in touch with their support team and even schedule one on one trading/trading sessions. With SMS notifications from Trading Central, the economic calendar and up-to-date blog posts, traders are always up to date to current and market-moving events.
More than 2100 trading assets
A lot of trading tools
CFD Futures available
Highly regulated broker
What we disliked about Capex.com
In our Capex.com review, we disliked the different spreads on the CAPEX webtrader and metatrader 5 the most. It is a little confusing even for us to review the spreads as they are different depending on the platform. The spreads on the MT5 are cheaper than on the webtrader. The DAX spreads are e.g. 2,6 points on the webtrader, whereas the MT5 DAX spreads are only 1 point. Personally, we also dislike account tiers as its sole purpose is to get people to deposit more. The explanation is simply a trader with a higher deposit usually trades more volume. However, it is often a little unfair to the very small account traders.
Account tiers
Confusing trading conditions
No 24/7 trading support
Slightly higher spreads on webtrader
Comparison Capex.com vs. average Broker
- Information about the Ø Broker
Available Trading Assets
DAX Spreads
Gold Spreads
- How do I read the charts?
Which trading assets are available at Capex.com
Capex.com offers over 2100 different trading instruments. Which is slightly more than the average broker. CFD Futures on commodities are available as well.
At Capex, you can trade a variety of international markets such as index CFDs, stock CFDs, foreign exchange CFDs, commodity CFDs, precious metal CFDs, cryptocurrency CFDs as well as CFDs on Bonds, Blends and ETF.
Capex offers quite a large amount of stocks but also offers ETF and blends which are a specific mix of stocks (e.g. companies who research coronavirus vaccines could be bundled into one blend). This allows the trader to invest or trade-specific sectors regardless of company nationality.
Among the available instruments are:
- +55 forex/currency pairs
- +14 commodity
- +26 indices
- +2000 shares
- +40 ETF
- +5 cryptocurrencies
- +19 blends
- +4 bonds
Capex.com Review, Experiences & Trading Conditions
Our Capex.com review is mixed (like with any nuanced review). Capex is still a “new” broker but has seemingly grown to serve over 10.000 active traders. They have a modern infrastructure, informative website and two trading platforms. Their standalone webtrader is suitable for traders who want to trade away from home and don’t want to use the MetaTrader 5. Confusingly both have different spreads, but the MT5 has cheaper conditions.
Meanwhile, their account tiers are negative in our eyes, as we dislike incentives to deposit more. Capex separates clients into three different accounts: Essential, Original, Signature and their min. deposit is $100. The spreads and swaps depend on the status of the account as well. Original and Signature traders get special conditions. Capex does not charge any trading commissions and gives a flat 0% commission promise.
The execution speed is less than 12 milliseconds on average. The execution type is market execution and STP (Straight Through Processing).
The trading assets offered cover a wide variety of international markets. Capex even offers exotic forex pairs with currencies such as the Hungarian Forint, Singapore Dollar, or South African Rand. They offer CFDs on the most popular cryptocurrencies only. CFD Futures with weekly/monthly rollover are available as well.
Capex offers quite a lot of supportive trading tools. Most notably trading central, insiders’ hot stocks, daily analyst ratings, bloggers opinion as well as hedge fund activity traders. SMS notifications from Trading Central and an economic calendar are accessible too.
Scalping allowed
Hedging allowed
Negative Balance Protection
Guaranteed Stop Loss
STP/DMA Execution
ECN/RAW Account
Deposit Bonus
Loyalty Bonus
Available Trading Software and Platform at Capex.com
Capex.com offers 2 trading platforms.
- Their own WebTrader
- MetaTrader 5 (desktop/mobile)
As a WebTrader user, you also gain access to Trading Central, which delivers analysis and recommendations from real financial experts. Additionally, you get precious market intel from TipRanks*: Daily Analyst Ratings, Bloggers Opinions, Insiders’ Hot Stocks, Hedge Fund Activities and News Sentiment.
The well known MetaTrader 5 is extremely versatile. Whether you’re trading on desktop, mobile or tablet, Android or iOS, MT5 is universally compatible and ready for action.
Everyone should take a look at both platforms and compare them on a demo account to see which one they prefer, as the trading conditions and tools are different.
Available Accounts at Capex.com
There are five different types of accounts at Capex: Basic, Essential, Original, Premium, Signature. Each status offers different conditions and free access to additional services. What type of accounts you have will depend on your deposits, capital and trading behaviour. After you register, your account executive will call you to help you with setup and anything else you need to get started quickly.
More info is available in the following table and for the full list of features, please see the Capex website.
| Basic | Essential | Original | Premium | Signature | |
| Min. Deposit | $100-$999 | $1,000-$4,999 | $5,000-$9,999 | $10,000-$24,999 | ≥ $25,000 |
| Customer Service Representative sessions / week via phone | 1 session / week | 2 sessions / week | 3 sessions / week | 4 sessions / week | 5 sessions / week |
| Access to Customer Service Representative via Whatsapp in local language | ✘ | ✘ | ✓ | ✓ | ✓ |
| Training Package | Basic | essential | Original | Premium | Signature |
| 1 on 1 Training Sessions via Zoom | ✘ | up to one every 2 weeks | up to one per week | up to two per week | up to three per week |
| Learn to trade library on CAPEX.com | Limited | Limited | Limited | Unlimited | Unlimited |
| Knowledge Centre on CAPEX WebTrader | Limited | Limited | Limited | Unlimited | Unlimited |
| Access to monthly webinars held by local market experts | ✘ | ✓ | ✓ | ✓ | ✓ |
| Invitations to local seminars & events held by renowned market experts | ✘ | ✘ | ✓ | ✓ | ✓ |
| Face to face meetings with the Relationship Managers | ✘ | ✘ | ✘ | ✘ | ✓ |
Deposits and withdrawals at Capex.com
Payment Options: Capex.com offers a wide variety of payment options. Its payment options include Trustly, Sofort and bank transfer. In addition, you have the ability to make a deposit via Neteller, Visa, Mastercard, Maestro, SafeCharge, Paysafe, Skrill and Neosurf.
Fund Security: Capex.com believes that account segregation is important to protect the privacy, funds and assets of the individual trader. In addition, funds are segregated from their corporate operating accounts and deposited in well-established international banks.
Funds Protection: Capex has an investor compensation scheme up to 20,000 EUR per client
Security: Capex uses the latest hardware and software to protect all data systems. Strict firewall rules and Secure Sockets Layer (SSL) software are used to protect all data during transmission. Transactions are moderated by Level 1 PCI compliance services to store and manage all your forms securely.
Like any other regulated broker, withdrawals will only be effected towards the client. Capex will not perform withdrawals to any other third party or anonymous account.
How is the service at Capex.com
Capex’s customer service is often available. In our tests, we have tried to contact Capex support twice and each time we were able to get in touch quickly. If you need or want assistance, there are a few possible ways to contact the Capex service.
Their telephone service is available from Monday to Thursday – 07:00 AM GMT – 01:00 AM GMT and Friday – 07:00 AM – 00.00 AM. Support available via email and their dedicated phone numbers e.g. +357 22 000 358. The support could be expanded to 24/7 support as a suggestion from our side.
Supported Languages are English Italian, Spanish, German
Capex has multiple offices (location/country):
- Cyprus Head Office
- Romania Branch
- Spain Branch
- Abu Dhabi Head Office
- South Africa Head Office
Is Capex.com regulated and secure?
When it comes to regulation, Capex.com is a regulated brand under the CySec (Cyprus / EU) regulation. Additionally, they are regulated with the FSCA and ADGM (FSRA). When it comes to regulation Capex is a regulated and secure broker.
CAPEX.com is a website operated by Key Way Investments Limited, which is authorised and regulated by the Cyprus Securities and Exchange Commission, licence number 292/16. Administrative Address: 18 Spyrou Kyprianou Avenue, Suite 101, Nicosia 1075, Cyprus.
Summary: Review of Capex.com
Our Capex Review is mixed with many positives and a few negatives as well. Capex is suitable for beginners who want to trade stocks, ETFs and blends. With over 2000 stocks alone, they offer a big range of assets. Sadly the slightly confusing trading conditions may confuse one or another trader. Traders who want to try Capex should jump into the demo account first to check which trading platform is more suitable.
Highlight's of Capex.com
Free demo account
+2100 trading assets
Max. leverage 1:300 for pro accounts
$100 min. deposit
How do you open an account at Capex.com
By regulation, every new client must go through some basic compliance checks to ensure that you understand the risks of trading and are admitted to trading. When you open an account, you will probably be asked for the following items, so it is good to have them handy: A scanned colour copy of your passport or national ID A utility bill or bank statement from the last six months with your address You will also need to answer a few basic compliance questions to confirm how much trading experience you have. It is therefore best to take at least 10 minutes to complete the account opening process. Although you can explore the demo account immediately, it is important to note that you cannot make any real trading transactions until you have passed compliance, which can take up to several days depending on your situation.
To open an account at Capex.com just press the button below
CFDs are complex instruments and involve a high level of risk due to leverage. 69.57% of of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
